Privacy policy of sand+lace Events

latest update: december 2024

At Sand+Lace Events, we highly value your privacy as a participant in our wedding planning services. This privacy policy explains how we handle your personal data as the data controller, including your rights, how we use your information, and where we store your data.

Contact Information
Website: www.sandnlace.com
Email: sayhello@sandnlace.com

Personal Data We Process
When you book a wedding planning service with Sand+Lace Events, we enter into an agreement with you. To carry out this agreement, we need the following information from you:

  • Name

  • Business name (if applicable)

  • Address

  • Email address

  • date of birth

  • Bank account number

  • Event details (such as date, location, etc.)

Additionally, we may ask for your phone number or social media information, such as your Instagram handle, for communication purposes.

We collect this data because you have provided it to us. We also work with various service providers to perform our services, and we share your information with them as needed. Below is a breakdown of how your data is processed through third-party services:

Service Providers

  • Accounting/Administration: We use various platforms for invoicing and payment processing, such as PayPal and Stripe. They process the basic details listed above as part of executing the contract and fulfilling our legal obligations.

  • Emails: For confirmations and follow-up emails, we use tools like MailChimp and Google Workspace, where your email and name will be processed.

  • Wedding Planning Platform: If we use a platform like monday.com or another third-party service, we may share your details with them to facilitate your event.

  • Meetings/Consultations: If we hold virtual meetings via platforms like Zoom, your participation will be facilitated by your email and name. You can choose whether to enable video or display your name during these meetings.

  • Reviews: If you share feedback, we may use services like Trustpilot or social media platforms to share your review. We only use your feedback with your consent.

Data Retention
We will not keep your personal data longer than necessary to fulfill the purposes for which it was collected. Specifically:

  • If you are a client with an ongoing agreement, we keep your details (including billing information) for up to 7 years after the agreement ends, as required by tax law.

  • If you contacted us but no agreement was made, we keep your data for up to 2 years.

  • If you’ve subscribed to our newsletter, we retain your data for up to 3 months after you unsubscribe.

Sharing Personal Data with Third Parties
We do not sell or give your data to third parties, except for the necessary processing of your event. If needed, we may share data with third-party service providers under a contract to ensure the security and confidentiality of your data. We may also share your information to comply with legal obligations.

Data Transfers to the US
We collaborate with service providers based outside the EU, particularly in the United States. We ensure that these providers implement security measures, such as encryption, to protect your data. We will only engage such providers after ensuring their compliance with data protection standards and have signed agreements to safeguard your information.

Automated Decision-Making
There is no automated decision-making process without human intervention at Sand+Lace Events.

Your Rights
You have the right to access, correct, or delete your personal data. You also have the right to withdraw consent, object to processing, or request a transfer of your data. To exercise these rights, you can send an email to sayhello@sandnlace.com. We will respond to your request as soon as possible, but no later than within one month.

Complaints
If you feel your rights under privacy laws are being violated, you can file a complaint with the national supervisory authority, the Data Protection Authority.

Data Security
We take the security of your data seriously and take appropriate measures to protect it from misuse, loss, unauthorized access, unwanted disclosure, and unlawful alteration. If you believe your data has been compromised or misused, please contact us immediately.

Changes to this Privacy Policy
This privacy policy may change from time to time. Please refer to the latest version on our website.